Your Website Name] ensures safe and timely delivery of all lubricant products. Please read the rules carefully before placing an order.

1️⃣ Order Processing

All orders are processed within [1–2 business days] after payment confirmation.

Orders placed on weekends or public holidays will be processed the next working day.

You will receive an order confirmation via SMS or email.

2️⃣ Delivery Locations

We deliver to [All over Bangladesh / Specific areas].

Some remote areas may have longer delivery times.

Delivery may be restricted in locations with regulatory or safety restrictions.

3️⃣ Delivery Time

Inside city: [1–3] business days

Outside city: [3–7] business days

Delivery timelines are estimated and may vary due to courier delays, traffic, or weather conditions.

4️⃣ Shipping Charges

Charges are displayed at checkout and vary by location, weight, or product type.

Free shipping may be available for orders above a certain amount ([optional threshold]).

5️⃣ Courier & Handling

Products are shipped via trusted third-party courier services.

Tracking details will be provided if available.

Customers are responsible for receiving the package at the delivery address.

6️⃣ Delivery Conditions

Ensure the delivery address and contact number are correct.

Delivery may fail if the recipient is unavailable; re-delivery charges may apply.

Some lubricant products may require special handling. Follow instructions on the packaging.

7️⃣ Damaged, Missing, or Wrong Items

Check your order upon delivery.

Report any damaged, missing, or incorrect products within 24–48 hours of delivery.

Provide photos and order details.

Replacement or refund will be processed according to our Return & Refund Policy.

8️⃣ Safety & Liability

Lubricants are for industrial/automotive use only.

Improper handling or storage may cause hazards; customer assumes responsibility.

[Your Website Name] is not liable for damage caused by misuse after delivery.