Thank you for shopping at "Euro Lubricant"

This Shipping Policy outlines how we process and deliver orders placed through our website.

1. Order Processing Time

• Orders are usually processed within [1–2 / 2–3] business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• You will receive an order confirmation once your order is successfully placed.

2. Shipping Coverage

We currently deliver products to:

• [All over Bangladesh / Specific regions – update as applicable]
• For remote or hard-to-reach areas, delivery time may be longer than usual.

3. Delivery Time

• Estimated delivery time after dispatch:
• Inside city: [1–3] business days
• Outside city: [3–7] business days
• Delivery times are estimates and may vary due to weather, courier delays, or unforeseen circumstances.

4. Shipping Charges

• Shipping charges (if any) will be clearly displayed at checkout.
• Charges may vary based on:
• Delivery location
• Product weight or size
• Courier partner policies

5. Courier Partners

• Orders are shipped through trusted third-party courier services.
• Once shipped, tracking details may be shared via SMS, email, or phone call (if available).

6. Delivery Conditions

• Please ensure that the delivery address and contact number are correct.
• If delivery fails due to incorrect information or customer unavailability, re-delivery charges may apply.
• Someone must be present at the delivery location to receive the order.

7. Damaged or Missing Items

• If you receive a damaged, leaked, or incorrect product, please contact us within [24–48] hours of delivery.
• Provide order details and clear photos to help us investigate the issue.
• Resolution will be handled according to our Return & Refund Policy.

8. Restricted Items & Safety

• Some lubricant or chemical products may be subject to special handling rules by courier services.
• Delivery may be delayed or restricted in certain locations due to safety or regulatory reasons.

9. Shipping Delays

• Euro Lubricant is not responsible for delays caused by:
• Courier service disruptions
• Natural disasters
• Strikes or government restrictions
• Unforeseen logistical issues